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  • About Us
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  • NBWS (Non-Battery Invisible Lock)

FAQs

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NBWS (Non-Battery Invisible Lock)

What should I do if I’ve lost all my cards and they are locked in the cabinet?

You can either pry open the door or destroy the locks to regain access.

What can I do if the lock is engaged and there’s no battery installed?

You can use the TX-001 with the set card to open the door, pry open the door, or destroy the locks if necessary.

What should I do if I can’t find my configuration card?

The lock will need to be returned to the original factory for a reset.

Why is my sensor card beeping weakly, and why won't the lock operate?

Possible Reasons:
1. Non-alkaline batteries are being used.  
2.The lock tongue is compressed and cannot retreat.  
3. The battery might be installed backward, damaging electronic components.
Solution: Adjust the door piece to release the lock tongue, making it possible to perform card sensing. If the issue persists, you can use the TX-001 with the set card to open the door.

Why isn't my sensor card lock responding?

Possible Reasons:
1. The card may be damaged.  
2. The lock might be out of power.
Solution: Test with other configured cards. If those work, the original card is likely damaged. If no cards respond, the lock may be out of power, in which case you should use the TX-001 with the set card to open the door.

Why is my lock consuming power too quickly?

Possible Reasons:
1. Non-alkaline batteries are being used.  
2. Four new alkaline batteries have not been used.  
3. The battery was installed backward, potentially damaging the circuit.
Solution: Replace the batteries with four new alkaline ones. If the circuit is damaged due to reverse installation, you will need to purchase a new lock.

After swiping my user card, why does the lock beep and the cabinet not open?

Possible Reason: The user card may have been deleted.
Solution: You will need to reset the lock using the settings card.

Why can’t I open the cabinet after swiping the setting card?

Possible Reason: The setting card is only for configuration. If there’s no user card, unlocking cannot occur.
Solution: Try using other set cards to open the cabinet or delete all user cards if necessary.

What should I do if the switch lock sound effect disappears?

Possible Reasons: The setting card may have been sensed twice, turning off the buzzer.
Solution: Use the setting card again, match it with the set card, and wait 10 seconds to reactivate the sound effect.

Why does my user card sometimes work and sometimes not?

Possible Reason: The card may be damaged.
Solution: The coil in the card could be damaged, and you will need to replace it with a new card.

Why am I unable to lock the cabinet after unlocking it?

Possible Reason: The voltage may be too low.
Solution: Replace the batteries with four new alkaline ones to resolve this issue.

TEL:+886-2-26595899

FAX:+886-2-26592588

Email:bestfull@ms11.hinet.net

Address:3F, No. 77, Zhouzi St., Neihu Technology Park, Taipei, 11493 Taiwan

Milestone

Brand Core Value

ESG

Company Structure

Main Product Line

Certification

Our Capability and Material Source

Production Machinery

Test Machinery

Others Machinery

Privacy Policy for APP

Terms of Use - for Watch Home

Electronic Locks

Protective Barrier System

Furniture Hardware

Cellbedell

Combination Locks

Furniture Locks

Glass Cabinet Locks

Glass Showcase Hardware

Display Hardware

Sliding Door Systems

Stairs and Railing System

Shower Hardware

Glass Hardware

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Slides

New Products

Solutions

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